As more people started using Quest 2, we received reports that a very small percentage of Quest 2 customers were experiencing skin irritation after using the Quest 2 removable foam facial interface. We’ve been working hard to address the issue, working with experts and making adjustments to our manufacturing process, and communicating proactively with regulators.

The safety and comfort of every customer is our top priority. As part of this commitment we are now offering a free silicone cover to Quest 2 headset and Quest 2 Fit Pack owners globally.

To request a Quest 2 Silicone Cover, click or tap on “Start Your Process” and follow the instructions below. For those who have additional questions please refer to the FAQs here.
Quest 2 Removable Foam Facial Interface Recall