Cross-gen software is still Sony's Achilles' Heel | Opinion
https://www.gamesindustry.biz/articl...s-heel-opinion

"Part of that is simply that Microsoft executed very, very well on this aspect of the offering. The combination of its backwards compatibility work and its Smart Delivery technology makes for a seamless experience that's exactly as uncomplicated and straightforward as a console game experience ought to be -- for the most part, you can simply play games without having to think about whether you're playing the correct or best version, confident that the console is handling all of that on your behalf.

The less praiseworthy side of it is on Sony's end of the equation, because unfortunately, Sony has made poor decisions on this front from the outset and continues to make unforced errors even now. Its most recent mess-up involved announcing and then promptly backtracking on a fee for upgrading the PS4 version of Horizon: Forbidden West to the PS5 version. Despite the backtrack on that specific title, however, the $10 fee to move from a PS4 version of a new game to the PS5 version will remain in place as a general policy.
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