deci baietii astia de la amazon continua sa ma uimeasca...e de saptamana trecuta dar nu am apucat sa ii laud.

Pe scurt, am cumparat din greseala 2 x US PSN cards de 50$, eu dorind de fapt 2 x US Xbox de 50$. Cand mi-am dat seama ca sunt un dobitoc le-am dat mail:

Hello,

As a standard policy, Games, Game Items, and Software Downloads are not returnable after purchase. However, because of the circumstances, I've made a one-time exception and issued a refund in the amount of $49.99.

Your refund should be completed within the next 2-3 business days and will be applied to the payment method used for the original purchase. Once processed, you'll be able to see the refund request here:

Once the refund has been processed, the game item will no longer appear in Your Games and Software Library. The publisher may also disable the product key.

We look forward to seeing you again soon.
Din greseala mi-au facut refund doar pentru unul din coduri asa ca le-am scris iar, raspunsul fiind:

Hello,

I'm sorry to hear about the accidental purchase with PSN codes.

I've reviewed our previous correspondence and understand that you have accidentally purchased PSN codes instead of XBox codes. Also, my colleague has accidentally refunded only one of the orders. I'm extremely sorry for the inconvenience caused.

To make it right for you, I've issued a refund in the amount of $49.99. Your refund should be completed within the next 2-3 business days and will be applied to the payment method used for the original purchase. Once processed, you'll be able to see the refund request here:

Once the refund has been processed, the game will no longer appear in Your Games and Software Library. The publisher may also disable the product key.

For any queries/concerns, please write back to us using the link below so we can assist you further.

We look forward to seeing you again soon.
Am simtit nevoia sa le multumesc printr-un simplu "You guys rock", nu s-au oprit nici ei :

Message From Customer Service
Hello,

Thanks for writing back with your kind words. I'm glad to hear that my colleague, Adi, was able to assist you, and I'll be sure to forward your message.

We look forward to seeing you again soon.
Super profesionisti, daca si la noi le-ar pasa macar 10% din cat le pasa celor de la Amazon, poate am fi si noi restul mai civilizati cand vorbim cu orice call center de pe la noi.
Sorry de wall of text, am incercat sa ii dau o forma