Keep your account as secure as possible

Passwords can be compromised if you use the same password for multiple accounts, click on malicious links, open phishing emails and other methods. If your password is compromised and becomes known to someone other than yourself, your account will still require a verification code to gain access when you activate 2-Step Verification.

What is 2-Step Verification?

This is a system to protect your account. Anyone who tries to sign into your account on a new console, browser, etc will need to input a special code that gets sent only to YOUR phone number. Without that code, they cannot sign in. You will also need to input a new code any time you sign out of your account. This is for your protection! How do I set it up?


Online
  • Login to https://account.sonyentertainmentnetwork.com
  • Click "Account" at the top of the page
  • Click "Security" and then follow the link at the bottom for 2-Step Verification
  • Input your phone number and a code will be sent via SMS for you to input.

On your PS4
  • Settings > PlayStation Network/Account Management > Account Information > Security > 2-Step Verification
  • Input your phone number and a code will be sent via SMS for you to input.
  • You will also be given 10 backup codes that are one-time-use. STORE THESE SOMEWHERE SAFE! If for whatever reason you lose access to your phone, you can use one of these codes.

More info: https://www.playstation.com/en-us/ac...-verification/