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... Mind you, we can’t be sure that a problem isn’t there, but the current reports we have seen, compared with the perspective given by a million consoles sold, is definitely not nearly enough to prove or even indicate the existence of such a problem.
A 0.4% failure rate for the launch of a new consumer electronics product is entirely acceptable. Of course it’s still extremely annoying if you’re part of that small percentage, but it’s unfortunately the nature of the electronic beast, and that’s one of the reason why we have warranties. The true test for Sony now will be on how quickly and efficiently those warranties will be fulfilled ...