...alea-s dume.
Quote:
We're aware that sometimes your items may go missing via Royal Mail, which we have no control over. Royal Mail wait 14 working days to declare a package lost, but we will send you a replacement if you haven't received it after only 3 WORKING DAYS to make sure you go through minimum inconvenience and you always get your game the fastest from us. ONLY for UK Orders.
...cei de la shopto mi-au pierdut comanda de 2 ori pentru Soulcalibur IV@X360.
...și tot de 2 ori cu thehut - same game (dacă aveți c�teva minute să analizați fazele de mai jos...)
Quote:
Sent by The Hut.com on 10 September 2008, 17:09
I am sorry that you have not received your order.
Your order has been sent to you on 26.8.08
Delivery usually takes 15 working days from our Warehouse in the Channel Islands via first class royal mail should your order not arrived to you within that time you need to allow 30 full days for delivery before notifying us then we can track this with royal mail.
If you have not received your order by 26.9.08 and it has been 30 full days from the day of despatch then please contact us and we will be able to look into this further for you.
Quote:
Sent by The Hut.com on 27 September 2008, 9:35
I am sorry that you have not received your order.
Your item was sent to you on 26.8.08 and we would have expected it to arrive with you by now.
We will need to trace your item and in order to arrange this we will post a self declaration form to you. When you receive this please could you sign and return the form to the following name and address:
Jemma Stockton
The hut.com Admin Centre,
First Floor,
Meridian House,
Rudheath,
Northwich,
Cheshire,
CW9 7RA
Alternatively you can fax this to us on 0845 299 1321
Once the form has been returned to us we will investigate further and arrange a replacement or refund as requested on the completed form.
...and
Quote:
Sent by The Hut.com on 17 November 2008, 11:30
I am sorry that you have not received your order.
Your order has been sent to you on 22.10.08
Delivery usually takes 15 working days from our Warehouse in the Channel Islands via first class Royal Mail. Should your order not arrive to you within that time you need to allow 30 full days for delivery before notifying us then we can track this with Royal Mail.
If you have not received your order by 22.11.08 then please contact us and we will be able to look into this further for you.
Quote:
Sent by The Hut.com on 25 November 2008, 14:55
I am sorry that you have not received your order.
Your item was sent to you on 22.10.08 and we would have expected it to arrive with you by now.
We will need to trace your item and in order to arrange this we will post a self declaration form to you. When you receive this please could you sign and return the form to the following name and address:
Lynne Rowley
The Hut.Com Admin Centre,
First Floor,
Meridian House,
Rudheath,
Northwich,
Cheshire,
CW9 7RA
Alternatively you can fax this to us on 0845 299 1321.
Once the form has been returned to us we will investigate further and arrange a replacement or refund as requested on the completed form.
...păi despre ce vorbim? :-&
E ciudat...cum formularele de completat pe propria răspundere l-am priminit �n 2-3 zile...și jocurile pa! (plus că au rămas plătite).
A trebuit să-mi cumpăr jocul la supra preț de la noi :wall:
*p.s.
�mi place că de fiecare dată dau reply la problemă cu un mesaj standard...de rutină și care de fapt nu te ajută cu nimic.
*p.s. 2
Singurele site-uri care nu mi-au făcut surprize - http://www.play-asia.com/ | www.ebay.com/ | www.ebay.co.uk/ | http://amazon.com/ | http://www.amazon.co.uk/